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      IKEA

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      IKEA reviews

      Not for the weak... - Call Center Representative IKEA Employee Review

      3.0
      9 Nov 2013
      Call center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      -Benefits (healthcare, flexible medical account, pay 25% of tuition, childcare and elderly care) -Great training -Management is pleasant and truly cares about employees -Always room to advance

      Cons

      -It becomes very stressful when dealing with escalated customers. You will have days when you are dealing with a very high call volume, with the majority of them upset -You are graded on an adherence policy which is very strict -It seems that there is a lack of communication between the local store locations and the delivery companies

      Explore other reviews about IKEA

      5.0
      25 Jun 2026
      It support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good place to work in

      Cons

      Sometimes on call and weekends and nights work

      3.0
      16 Jun 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work environment Pay is good Job keeps you busy

      Cons

      Lack of communication with leadership and coworkers. Leadership seems to have favorites Schedule takes too long to make Seems that there's people who would like the be full time or part time that are temporary right now aren't getting the positions. Feels like nepotism but maybe I'm wrong. Getting responses like you didn't get the job because you didn't answer your interview questions right just seems unnecessary The amount of drama happening is getting out of hand and leadership doesn't seem to care

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