Severe Lack of Training, but a Good Experience - Customer Service Leader IKEA Employee Review

3.0
17 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Strong values, great benefits, restaurant discount and good enough employee discount for furniture.

Cons

Not every manager demonstrated those values, severe lack of training for new employees, not enough long-term sustainable development in job titles. Also, bad managers were not taken to task for their disrespectful and unprofessional conduct, creating a serious sense of mistrust in the whole company.

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5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good employee benefits free food

Cons

long hours and micromanagement, tired workers

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