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      Genesys

      Engaged employer

      Genesys reviews

      Good Company to start with - Software Engineer Genesys Employee Review

      4.0
      16 Jan 2019
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible timings Good Work life balance Friendly environment

      Cons

      Stagnant after few months No proper career guidance Project rotation should be done Salary sould be given according to market standards

      avatar
      Genesys Response
      7y
      Thank you for your positive thoughts. I agree, our office in Chennai is made up of a wonderful team and I am glad you enjoy working with them. We have a quarterly performance process called the Conversations. Feel free to schedule time with your manager to ensure you get timely feedback. Best, Divya (Divya Sathyan, Senior Manager, Human Resources)

      Explore other reviews about Genesys

      5.0
      29 Jun 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      26 Jun 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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