Pros
This company gets it. It's easy to look at a company that says they're "human first" and kind of roll your eyes, but I truly think that's at the core of who Nick is, and that trickles down throughout the organization. They transparently share information, good or bad, when they have it. The entire team treats each other as people with real lives outside of work, which establishes a kind of team-wide respect that has us wanting to do good work for each other. The people are excellent and talented, and as a company that was remote before COVID, know how to do little things to make people feel engaged and connected to teammates that might be on the literal other side of the world.
Cons
Promotions and raises are frozen due to downturn across tech and particularly SAAS organizations - of which Gainsight is one, and it's also who their customers generally are. While the benefits are very, very good across the board, one opportunity is a 401k match, which would be a welcome benefit.