Questionable work ethics - Claims Specialist GEICO Employee Review

3.0
23 Feb 2025
Recommend
CEO approval
Business outlook

Pros

The pay and differential pay working evenings and weekends.

Cons

I've worked claims where our insureds were clearly at fault for the accident and the police report shows they were given a citation for causing the accident. Yet, when I tried to set liability for at-fault, I was told that we still need to get a recorded statement from our insured as to what happen at the scene of the accident even though the police report shows that our insured was at fault. Most customers will lie just so they won't have their premiums go up and Geico will take their word over the police report. During my 9 months working for them, I've learned that Geico will protect their customers' (lies) just to avoid paying out for the other party's damages when it was clearly our driver's fault. I could not (in good faith) continue to work for them.

Explore other reviews about GEICO

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The pay was and great training

Cons

The lack of shifts they have available

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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