Over promise and under deliver - Insurance Claims Specialist GEICO Employee Review

3.0
23 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Work from home 3 days a week. Pay is solid.

Cons

When I started it was 5 days work from home. When I started there was profit sharing. When I started they said they promote from within and new positions open constantly. When I started the scoring metrics were clear and reflective of what the job was. All the stuff that was promised is now gone. Now it’s just poorly outlined metrics and micromanagement and the supervisors are just apologists for poor management decisions. Same as all corporations. Profits profits profits. People at the top not knowing what it’s like on the ground floor. Making changes and decisions that adversely affect employees and their customers.

Explore other reviews about GEICO

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

helpful team members and leadership beautiful facility with lunch room and gym very clean and organized systems

Cons

hours I was originally offered as a new rep were not the best

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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