Claims Adjuster - TCR1 GEICO Employee Review

1.0
5 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Challenging job day after day, stability, meeting Warren Buffet and Rick Perry, covered parking (if not already taken)

Cons

You may think the pay is good, then you experience what you have to do to get it. The job is literally like washing your car in the rain. Managers micro manage you and no one seems to have consistency in what the process is for handling claims, approaching your diary, customer service philosophy. The company is growing way too fast and needs to slow growth to provide the excellent service they seek and not break the backs of their employees. Many adjusters quit and just left notes during lunch time on their manager's desk, resigned, and/or stay on waiting for something better from another employer. Worst thing is that when someone quits their claims get absorbed across the floor, and the probably weren't doing the best job when they came to the conclusion they were going to quit, and this equals more work for you. If the above does not bother you this should; unless you take off 3 or more days your claims are not put on hold. This means you will continue to have work pile on when you are sick or out of the office and it is equivalent to be punished for taking time off. Beware this employer.

Explore other reviews about GEICO

5.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

GEICO is one of the largest employers in my smaller town, so I've heard all the good, the bad, and the ugly. What a pleasant surprise it's been working here! There is so much intentional change to create a great employee experience and get the right team leaders in place. Highly recommend not putting too much weight into older negative comments if you're thinking about applying. I've been very happy with my salary, the benefits/time off, culture, and leadership (both locally and senior leaders). I feel like there's a lot of room to continue to grow my career here and I see the same opportunities for others.

Cons

Really nothing major that I can think of!

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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