"A Truly Terrible Place to Work" - Sales Representative GEICO Employee Review

1.0
12 Jun 2012
Recommend
CEO approval
Business outlook

Pros

Good health insurance benefits, good training

Cons

I was hired in 2011 for a "sales" position. I thought it was auto insurance sales, but it turned out to be boat insurance. I figured it would be an interesting challenge, so I went along with it. I completed the licensing training (which was excellent) and the sales training (which was so-so). I started on the floor, and I was horrified at the level of micro-management and criticism that was dished out to the employees. Every minute of your day is scrutinized. People listen to your phone calls anonymously and side-by-side for the sole purpose, it seems, of criticizing the employees and making them feel terrible about their jobs. The managers are small-minded and terrified for their own jobs, and managers in that department were some of the weakest and most inefficient that I have ever had the displeasure of working for, I kept approaching the managers to find out why they were giving me such low scores on my phone calls, since I had never received a customer complaint and I had never had a policy returned for errors. In fact, the customers frequently complimented me and told me how helpful I had been! I rarely received any positive feedback from the bosses (if that is what you want to call them), and it quickly became clear to me that they were doing what they could do rush me and others employees who did not bow and scrape out the the door. I was fired without warning, but it was the best thing that ever happened to me. I wne to HR to request that an investigation be conducted regarding my firing, and I was told that would happen. Of course, it did not... no surprise. Every day was a grind, and it is no wonder that turnover is sky-high, Every weekend there is a job fair - not because of growth, but because they have to replace the employees who were fired that week.

Explore other reviews about GEICO

5.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

GEICO is one of the largest employers in my smaller town, so I've heard all the good, the bad, and the ugly. What a pleasant surprise it's been working here! There is so much intentional change to create a great employee experience and get the right team leaders in place. Highly recommend not putting too much weight into older negative comments if you're thinking about applying. I've been very happy with my salary, the benefits/time off, culture, and leadership (both locally and senior leaders). I feel like there's a lot of room to continue to grow my career here and I see the same opportunities for others.

Cons

Really nothing major that I can think of!

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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