KPIs over People - Auto Damage Field Adjuster GEICO Employee Review

1.0
6 Jul 2016
Recommend
CEO approval
Business outlook

Pros

Good training program for entry level employees, best to get the experience they leverage for a better job somewhere else.

Cons

Company doesn't give a damn about lower level employees. They peg your performance to upper management set KPIs, which no one can actually accomplish. This leads to chronic underachievement and constant "coaching." Resulting in most employees feeling like they're working hard, yet not good enough and sometimes fearing for their job. When I left my manager told me they demand 120% out of their employees, hoping to get 90-100% because if they ask for 100 they'll likely get 70. I think this is manipulative and cruel to do to honest hard working people.

Explore other reviews about GEICO

5.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

GEICO is one of the largest employers in my smaller town, so I've heard all the good, the bad, and the ugly. What a pleasant surprise it's been working here! There is so much intentional change to create a great employee experience and get the right team leaders in place. Highly recommend not putting too much weight into older negative comments if you're thinking about applying. I've been very happy with my salary, the benefits/time off, culture, and leadership (both locally and senior leaders). I feel like there's a lot of room to continue to grow my career here and I see the same opportunities for others.

Cons

Really nothing major that I can think of!

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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