Hospitality with heart - Anonymous employee Four Seasons Employee Review

5.0
9 May 2025
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Working at the Four Seasons has been an incredible experience. The company goes above and beyond to foster a culture of excellence, warmth, and mutual respect. The attention to detail and commitment to service are unparalleled, not only for guests but for employees as well. From day one, I was welcomed with open arms and made to feel like a valued part of the team. The management team is extremely supportive and always encourages professional development. There are incredible opportunities to grow within the company, whether through internal training programs, cross-departmental opportunities, or the chance to work at different Four Seasons properties around the world. The benefits are fantastic. The Four Seasons offers competitive pay, excellent health benefits, and a generous employee discount on stays and dining. The company truly invests in its people, providing ongoing learning and development to help you reach your career goals. The culture is one of inclusivity and collaboration. The Four Seasons fosters an environment where employees are empowered to contribute their ideas and feel heard. The passion for delivering exceptional service extends to how they treat their employees – everyone is treated with respect and kindness, which creates a positive work environment.

Cons

Like any hospitality job, it can be demanding, especially during peak seasons, but the support from the team makes it manageable. There’s a strong sense of camaraderie among staff, so even during busy times, the work environment feels more like a team effort than an individual challenge.

Explore other reviews about Four Seasons

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great immediate management (up to department head), good travel benefits (although not as good as previous years), health insurance excellent. Travel benefits are nice when you can use them. Become better at what do you, but with an emotional cost.

Cons

Toooo profit heavy and want to please owners versus staff, worklife balance needs improvement although it's getting there. Pulse Survey results need to be taken more seriously by PC and not put on department heads and asssitant managers, need accountability on PC to action. Terrible employee meals, especially if not AM Monday through Friday. Poor corporate ELT team since post covid times.

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