Excellent experience - Customer Service Four Seasons Employee Review

5.0
20 Sept 2021
Recommend
CEO approval
Business outlook

Pros

The company cared for its workers, treating them as "family" not only through words, but also in facts. We were able to live in that philosophy every day following specific protocols and learning while working hard.

Cons

Low income in relation to the same category in other companies. A lot of dependance on tourism flow, this had a strong impact on my personal schedule.

Explore other reviews about Four Seasons

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great immediate management (up to department head), good travel benefits (although not as good as previous years), health insurance excellent. Travel benefits are nice when you can use them. Become better at what do you, but with an emotional cost.

Cons

Toooo profit heavy and want to please owners versus staff, worklife balance needs improvement although it's getting there. Pulse Survey results need to be taken more seriously by PC and not put on department heads and asssitant managers, need accountability on PC to action. Terrible employee meals, especially if not AM Monday through Friday. Poor corporate ELT team since post covid times.

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