Senior BOA - Senior Branch Office Administrator Edward Jones Employee Review

3.0
28 Dec 2015
Recommend
CEO approval
Business outlook

Pros

Friendly people to work with. Great training.

Cons

Been with the company 15 years. Many changes in the past couple years for the worse. Money is more important than taking care of clients now. Upper management and HR have no respect for the BOAs and all the extra work we do that has now been signed to us. FAs don't even bother to come in to the office so the BOA is taking care of everything and not getting good pay. If FA and BOA have disagreements, doesn't matter if FA is wrong, the BOA gets fired.

Explore other reviews about Edward Jones

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Decent benefits programs. - Teammates who cared about the quality of work they provided and the people they worked with. - Direct superiors who were people of integrity that I respect immensely and wish nothing but the best for.

Cons

- Recent removal of remote work for all associates regardless of how long they had worked remotely previously (13 years in my case). This push to onsite work will damage long term profitability and likely cause a mass exodus of talented associates (if it has not already). - Massive amount of offshore outsourcing that has greatly reduced the quality of work at the home office. - Lack of flexibility regarding work schedules that has severely damaged work-life balance.

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