Not that I was sold on - Operations Edward Jones Employee Review

1.0
29 Oct 2023
Recommend
CEO approval
Business outlook

Pros

It was a fully remote job... not anymore!

Cons

Low pay and terrible benefits. There is a mandate for a hybryd work schedule, which like myself and others were hired in as remote workers. What brought me to EDJ never existed, I was solid a people centric culture. I was met with non-existent training and high metrics that I needed to achieve. The "leaders" aren't leaders, they do not know the role that I do, they do not know how to develop associates, all they care about are the unrealistic expectations. I am disappointed with my experience here. My advice would be stay away, burn out is real with this organization.

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1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Decent benefits programs. - Teammates who cared about the quality of work they provided and the people they worked with. - Direct superiors who were people of integrity that I respect immensely and wish nothing but the best for.

Cons

- Recent removal of remote work for all associates regardless of how long they had worked remotely previously (13 years in my case). This push to onsite work will damage long term profitability and likely cause a mass exodus of talented associates (if it has not already). - Massive amount of offshore outsourcing that has greatly reduced the quality of work at the home office. - Lack of flexibility regarding work schedules that has severely damaged work-life balance.

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