A company who cares about their employees - BOA Branch Office Administrator Edward Jones Employee Review

5.0
26 Apr 2019
Recommend
CEO approval
Business outlook

Pros

I really like Edward Jones. They are a wonderful support system not only among the region with other branch but also with Home Office, who can answer any question about anything you may face in your office. They also very much care for the best interests of the clients. The Financial Advisors are paid based on commission yes, but Edward Jones has guidelines in place that ensures the clients aren't taken advantage of.

Cons

Your level success directly depends on the Financial Advisor's success. If they choose to bonus you (and hopefully they do) that's great, otherwise, they don't have to. Also, it's difficult to get coverage for an on-call BOA if they're not available. There are not too many to choose from in a region and makes it difficult to take vacation in multiple days. Finally, there isn't a whole lot of growth opportunity other than being promoted to Sr BOA or Financial Advisor. If you aren't in St. Louis, it's difficult to find opportunities within the company.

Explore other reviews about Edward Jones

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Decent benefits programs. - Teammates who cared about the quality of work they provided and the people they worked with. - Direct superiors who were people of integrity that I respect immensely and wish nothing but the best for.

Cons

- Recent removal of remote work for all associates regardless of how long they had worked remotely previously (13 years in my case). This push to onsite work will damage long term profitability and likely cause a mass exodus of talented associates (if it has not already). - Massive amount of offshore outsourcing that has greatly reduced the quality of work at the home office. - Lack of flexibility regarding work schedules that has severely damaged work-life balance.

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