BOAs are gravely underpaid for their significant contributions to the business. - BOA Branch Office Administrator Edward Jones Employee Review

3.0
1 Nov 2008
Recommend
CEO approval
Business outlook

Pros

The level of experience gained in the financial industry is great, coupled with the ability to build a business in your local community. I personally left a great job making 3x more money to be able to work closer to home since I have a young family. I do appreciate the small town atmosphere and the small team with in the office. There is a feeling of "home" when I'm at work and that can make a huge difference when you are spending 8-10 hours a day in this environment. When the market is good, everything is great, but when the market is bad, you really have to step up to the plate.

Cons

The pay for the Branch Office Administrator is depressingly low and in no way reflects the knowledge and effort needed to be successful in this position. The Financial Advisors are the ones who reap all the credit, the rewards and the benefits. As a BOA I put in more hours than anyone at my location but my paycheck barely helps my husband to pay some of the smaller bills around the house. A "Thank You" is rare and I often find myself bending over backwards to make my FA look good, especially when he's hardly ever there. It's time the BOAs were put on the same level of respect and compensation as their sales-oriented counterparts.

Explore other reviews about Edward Jones

5.0
5 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment and like everyone i have worked with.

Cons

I do not have any cons as of right now.

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Holds firm to its conservative investment philosophy.

Cons

The firm has been behind the times for decades. It is great that they are finally trying to get up to speed, but the rate of change is not manageable. There has been a high turnover in support staff and it's hard to get accurate information when needing support. It also seems like they have lost their original focus of being the local friendly financial advisor in your backyard and being accessible to the masses. The focus has shifted to high-net-worth individuals and catering to the wealthy. I've watched several advisors get pushed out because they expressed concern and needed support they weren't receiving. When hired as an advisor I was told I'd receive all of this wonderful training of what to say and how to overcome objections and did not receive any of that training. Most of the training is a high-level overview with homework of figuring it out on your own time. In order to be successful as an advisor at Edward Jones, you need to plan on working 80 hours a week for at least the first five years at the firm with little to no support.

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