Overall a fantastic company - Customer Support Representative Diligent Employee Review

4.0
25 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Passionate about their products & people Ample growth opportunity

Cons

Lots of change within a short time span Need for 24/7 availability - rotating rosters Fully remote due to no complete office at the time

Explore other reviews about Diligent

1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, unlimited PTO and good benefits

Cons

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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