company from another age on decline - Sales Director Diligent Employee Review

1.0
1 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Apart from the management (VP level), there are nice and pleasant people who work there trying to create a positive atmosphere.

Cons

Management is obtuse, business objectives dumb and not aligned with available resources: no pre-sales, no lead generation, no marketing and limitless processes on Salesforce besides Excel sheets. Obligation to follow their sales methodology under penalty of being sanctioned by your management. Uninteresting work: 70% of the time on SDFC (accounts, leads, opp., pricing, contracts, emails, agenda, notes,...). Only small arrangements, internal politics and pitiful management. Poor integration and no training of new hires.

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Diligent Response
4y
Thanks for sharing your thoughts with us. We certainly agree that our people are what make Diligent a great place to work. We are sorry to hear your other feedback – in particular, around the strategic vision for our organization, which is hinged on driving the greatest possible impact for our clients through best-in-class GRC and ESG solutions on one unified platform. This vision has underpinned all our business activities, including our acquisitions which we are intensely focused on integrating as smoothly as we can. To your point around training, in fact, one of our top priorities continues to be investing in onboarding, as well as training and enablement, to set up all of our teams – including our valued Commercial team members – for success. If you have specific suggestions on ways that we can improve and better support you, I hope you will consider speaking with your manager or ELT member if you have not yet already. Please feel free to email us anonymously at HRconfidential@diligent.com so we can be more responsive to all of your particular concerns. Thank you again. - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

2.0
11 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
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Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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