Diligent, what even are you? - Senior Account Executive Diligent Employee Review

1.0
16 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Only pro I can think of is the ability to work from home, which is available with every SaaS company now, so not much of a perk.

Cons

*Generally low morale. *Compensation plans change as often as the currency value of a Third World country. *Acquisition of random companies that are never integrated in any meaningful way, leading to disparate business lines and no cohesive product, despite attempts at branding it a platform. *Company has turned woke, so everything is focused on race and gender now. To make matters worse, this is being pushed from the top, but in a most disingenuous fashion, so everyone can see right through it. Unfortunately many feign caring about this, which only compounds the ridiculousness of it. *Firing of employees who allegedly mattered clearly shows that the business can't sell externally whatever it's trying to sell internally. *Support, which used to be the best in the industry, is now a standard-issue, outsourced pedestrian experience.

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Diligent Response
4y
Thank you for sharing this feedback. We do appreciate how much change there has been at Diligent recently, including strategic acquisitions we’ve undertaken to help us achieve our leadership position in governance, risk, compliance, and ESG. We’re very focused on integrating our solutions and teams as seamlessly as possible so that we can bring to market a unified platform for our clients. Any complex integration process can present inherent challenges, but we’re laser focused on continuously improving wherever we can to get things right as best we can. Our clients’ needs always come first and have been the main driver of our ongoing efforts to transform our business. The changes we have and continue to make have been in direct response to their feedback on how we can better serve and support them. We know that hasn’t always been easy where there have been impacted colleagues, and we have done everything we can to meaningfully support those employees. However, we do believe that the steps we’re taking are the right ones to grow and scale our business – which benefits us all in the long-term. For all our team members, we also strive to demonstrate our appreciation with competitive total rewards packages that factor in competitive dynamics, performance and reviews, and more. We are also proud of what we’re doing to uphold ESG commitments within our own company and to protect our planet, give back, and move the needle on diversity, equity, inclusion, and intersectionality. We are sorry again to hear your perspective – we never want to feel like there is more we could have done to support any team member, and we hope that you shared your concerns with your leaders and managers while you were here. Thank you for your contributions to Diligent, and we wish you luck moving forward. - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

2.0
11 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
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Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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