Very disappointed - Account Executive Diligent Employee Review

1.0
24 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Used to be a great company until the CEO decides to buy all the companies in the space, regardless if the product works.

Cons

Very disappointed for the last 2 years. What really caught my attention is the recent hate crimes against Asian Americans. Our CEO decides to send an email to all employees regarding how much he “cares” and in the same email has the audacity to say “in other diligent news” This is just so disrespectful given the recent deaths. This is only the surface on how the executive team operates. The leadership team here is a joke and they do not care about their employees. You’re just a number (ahem laying off everyone after purchasing a mansion on Miami)

avatar
Diligent Response
5y
Thank you for sharing your thoughts with us. We’re sorry that your perspective of Diligent has changed, and hope that over time it can improve. We’re confident that we have the right strategy, technology, and culture in place to continue building on our success, and believe the talent of our team members ensures we’re on the right track to achieve our goals. To your second point: we understand your feedback about this communication. We always strive to communicate openly and genuinely with our colleagues about important issues. We’re also committed to receiving feedback – including constructive criticism – so we can continue to improve how we address significant matters. In that regard, we always strongly encourage employees to proactively share comments with us across a number of direct or confidential channels, as you have. Thank you again for your honest comments and we will work to incorporate your feedback into how we do things going forward. - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

2.0
11 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
avatar
Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
See reviews by: Helpful|Rating|Date|All