Citizens Bank - Branch Manager Citizens Employee Review

1.0
3 Jun 2015
Recommend
CEO approval
Business outlook

Pros

The organization is constantly hiring

Cons

The organization is constantly hiring. Employee turnover is abysmal at a 62% rate of associates leaving. For incoming employees the training is minimal at best and the majority of tasks and duties you need to perform are not covered. The pay scale is on the low end and the pressure is on the high end. There are conflicting priorities and constant fire drills. Depending on your region you might have guidance but most likely you will need peer help, but they are as busy if not busier than you are. The focus is on shareholders and not employee development on a career path.

Explore other reviews about Citizens

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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