Teller Manager - Anonymous employee Citizens Employee Review

3.0
29 Oct 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay and benefits are competitive. When working in the branches you become like family. It is a very team oriented environment.

Cons

Dealing with the public can be challenging, especially when you are handling their money. The company used to be more appreciative to its employees but as the years have gone on it gets harder and harder to feel this way. As they cut back on staffing and restructure the way things are done it becomes difficult to have a work/life balance.

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5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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