Team leaders are not human - KYC Analyst Citi Employee Review

1.0
25 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Benefits, pay is industry standard

Cons

Overworked, no thanks for hard work, TL's are awful, will throw meditation and yoga classes and talk about self care but then be so mean to people and pressure them into working to perfection which is not possible in this environment. Emails daily asking why something is no done and often asking if we just did not bother when staff are being worked to the bone. Tone from TLs is not human and major bullying. HR do nothing about it

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5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

workk life balance is good

Cons

workk life balance is not good sometimes

2.0
12 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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