It's what you make of it - Transaction Services Representative III Citi Employee Review

Great benefits. Everyone is friendly and helpful. They do more than just pay lip service to work life balance

Like any job, the manager is the one that can make or break the position

Great benefits (PTO, healthcare, etc.) for FTEs

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime