Okay job if you can't get anything else for the moment. - QA Tester- Contractor Citi Employee Review

1.0
5 Aug 2011
Recommend
CEO approval
Business outlook

Pros

The only reason I stayed for few months was because I needed a big company's name on my resume.

Cons

I had to sit in a lab with about 40 other people. The manager never came to the lab to ask how we were doing. An another contractor (who was our team lead) only came down at lunch time or 5pm to ask us how many scripts were done. QA is about testing quality of the software, instead they only cared about how many test cases (scripts) were done in a day. The team lead never showed any respect. He used to give us work at lunch time or at 5pm and told us to complete it at the end of the day without paying for overtime. Some of us used to just leave because we never got paid for overtime. It felt like I was working in a call center in India.

Explore other reviews about Citi

5.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, nice campus, on-site cafeteria with many options, on-site gym (fee is approx $15/mo). Nice/newly renovated buildings, with nice amenitites (break room, jump in/out offices for privacy). In general, work-life balance was good, especially being able to work remotely (additionally) as needed.

Cons

They tend to do re-orgs fairly often (every 1.5 years or so), so it can be hard to get promoted within your current role, you should plan on applying for other roles within the firm, at the level you are looking to be promoted to. Must work in office at least 3 days/week starting in 2026, used to be 2 days a week from 2021-2025. Which means parking will be crowded if you don't get there by 9am. Work stations are not reserved, so if you don't get there early enough and if you don't have a co-worker saving you a spot, you might not find a seat in your work area very easily.

1
3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and work/life balance if you're on the right team.

Cons

Having a bad manager dictates everything about your job. You will see no upward mobility or compensation improvement if you are under a poor manager.

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