Culture shift - Director Capital One Employee Review

2.0
14 Jan 2024
Recommend
CEO approval
Business outlook

Pros

1) Smart, collaborative coworkers in some areas 2) Interesting work and good learning opportunities in some areas 3) Possible to have really good people managers 4) 4.5% match with 401k 5) Bonus structure particular at Director and above level 6) Stock purchase plan, 15% of each $1 from company 7) Nice and modern facilities and variety of food options in cafeterias in main Richmond and McLean locations 8) Improvement and innovation focused 9) Fast promo track if you are diligent, in the right role, influential, with a strong manager advocate. 10) amazing severance packages which have been abused by quiet quitters. 11) unlimited sick days, 4.5 months maternity leave, 8 weeks paternity leave

Cons

1) performance mgt process is exhausting and gets in the way of getting work done; talent mgt in Q1, PM cycle in Q2, talent mgt again in Q3, another PM cycle at Year End, repeat. 2) Hyper focus on stack ranking though being promoted as not (recently 12-15% below strong push in some groups). 3) Bar is always rising, but still a number of incompetents slip through the cracks because of how influential (some would say popular) their people manager is in/outside the room. Lots of overhead having HR business partners hired to manage the process of pushing people leaders to meet target distribution. 4) Constant change, and chase after the next shiny object. Have seen BAU work that keeps engine running be considered less important. 5) Very heavily scrutinized by regulators 6) Push that we are a tech company that happens to be a bank but legacy systems and clunky tech infrastructure makes it difficult to get things done, and takes forever to implement tech solutions (would also help if we had more consistently competent product managers, there are some really good ones, would be lucky if C1 manages to keeps them) 7) Overly complex, consensus driven decision process (lots of mtgs, lots of people in the mtg to make one decision) 8) of recent, a number of hush hush layoffs (aka reduction events) throughout enterprise, explained as preparation for recession even though it is widely known within associates as pandemic over hiring had they were greatly profitable last two years, and then explained as being too lenient during pandemic and need to prevent the bar from slipping 9) hybrid policy (2-3 days per week) with mgt monitoring badge activity 10) not so generous PTO days even though there’s no tracking mechanism 11) shift to Amazon culture with hiring of multiple ex-Amazon execs

Explore other reviews about Capital One

5.0
20 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life balance is a plus here

Cons

Up to you to find opportunities to push yourself

3.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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