Great Company - Anonymous employee Capital One Employee Review

4.0
19 Jul 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment and ability to grow as an employee

Cons

As a call center agent, some of the demands of the job are unreasonable, especially coming from a manager who does not have to be on the phone all day, nor are they being "clocked" like us regular employees.

Explore other reviews about Capital One

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Great benefits (dental, medical, other perks). Very tech forward for a financial institution

Cons

Culture could be better. For example, there could be a better effort to foster camaraderie outside of work hours

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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