Great Company to work for. Unfortunately down sized credit card services in Tampa, FL - Floor Supervisor Capital One Employee Review

4.0
29 Jul 2013
Recommend
CEO approval
Business outlook

Pros

Benefits, work-life balance, great pay. Teamwork and training. Wonderful support from management in call center. Never a dull moment. Wish they were still in operation in Tampa.

Cons

Outsourcing caused the layoffs of many excellent employees and they moved most of the credit card operations to India. I wish companies realized the importance of keeping jobs in America.

Explore other reviews about Capital One

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Good company culture Competitive Pay Technically advanced

Cons

Too much politics sometimes High pressure Harder to get promoted

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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