Ok - Customer Service Representative Booking.com Employee Review

2.0
13 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Nothing to be honest really

Cons

Too many. That place was toxic

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Booking.com Response
1y
Thank you for sharing your perspective with us. It is unfortunate to hear that our internal structure and ways of working did not have a positive influence on your work experience during your time at the company. We are sorry to hear about your experience as it does not reflect the values of our company. While you have already left the company, if you still feel the need to report any issues you experienced, we encourage you to contact our confidential 24-hour Ethics & Compliance hotline. The hotline is available to former employees as well, as all reports from current and former employees are investigated thoroughly. Wishing you all the best with your future career. The Booking.com team

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
3w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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