Booking.com Reviews

Updated 8 Jul 2020

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3.5
67%
Recommend to a Friend
75%
Approve of CEO
Booking.com President and CEO Glenn Fogel
Glenn Fogel
244 Ratings
Pros
Cons
  • "Very low salary compared with competitors(in 59 reviews)

  • "No one except the other 3 girls who also had no team or we had to call the Senior Line religiously to make sure we were doing things correctly(in 52 reviews)

More Pros and Cons
  1. "Excellent"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Scientist in Dublin, Dublin
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Booking.com full-time for more than a year

    Pros

    Great environment Super professional and talented people

    Cons

    Nothing. I was very happy.

  2. "Fair Transparent employer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Dublin, Dublin
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Booking.com full-time

    Pros

    Easy to work as an AM as the company values fairness and transparency which means trust is easy to build with partners. Was really proud to work with Gillian as CEO. They value employees and offer many benefits

    Cons

    No healthcare even though colleagues in other countries have this benefit. CEO is no longer European but from the US so worried for workplace culture

  3. "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development - PS 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Booking.com full-time for more than a year

    Pros

    Friendly culture, nice people to work with and fast-paced work environment

    Cons

    Not very good at attracting and retaining talent

  4. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    No Opinion of CEO

    I have been working at Booking.com full-time

    Pros

    nice people to work with

    Cons

    benefits are lacking compared with other companies

  5. "Learning & Development"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Learning & Development 
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Booking.com full-time for less than a year

    Pros

    Strong cultural values Friendly people Large-scaled corporation

    Cons

    A bit slow at times Uses a lot of old technology and code e.g. Pearl Their perf. process is also very outdated - there is no such thing as peer reviews. Only manager to direct report and upward feedback

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  6. Helpful (5)

    "Vulnerability Analyst"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Booking.com full-time

    Pros

    - Nice Office - Good HR

    Cons

    - Seems to be a lot of problems with management - Some odd personalities about - Think they are better than they are. A long way from being one of the big tech companies.

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  7. Helpful (2)

    "Meh"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Booking.com full-time

    Pros

    Free Snacks, parties, opportunities to try different working areas, Booking Annual Meeting in Amsterdam, free access to multiple online and presential courses

    Cons

    People management is too generic, no opportunities for promotions, really hard to receive a raise, Unstable environment (they can say you're doing amazing and get you fired next day)

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  8. Helpful (21)

    "Don't work here if you value quality"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Backend Software Developer 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Booking.com full-time for more than a year

    Pros

    - Booking.com is very diverse. I loved working with people from dozens of nationalities. - The on-site lunches were nice, but the food got monotonous after a few months. - If you're looking for a European visa, you might consider working at Booking.com, until you find a better job.

    Cons

    - Individualism is discouraged, despite lipservice to the contrary - Quality is a four-letter word - Nobody is permitted to take real ownership--everything you create is considered "public property", and may be disrespected or discarded accordingly - The company is making too much money for its own good. It therefore has no requirement to make good hiring decisions (focuses on numbers of employees rather than quality of employees), vetting ideas, etc. - I markedly and severely became a worse programmer after a year at Booking.com.

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  9. Helpful (2)

    "Great company to work for."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Booking.com full-time for more than a year

    Pros

    Supportive management Plenty of ongoing training Autonomous role from an early stage Top business model and customer friendly service User friendly online platform coworkers and management always available and open to talking

    Cons

    Not many really, small bit more time could be spent on training the fundamentals of CRM usage and general management expectations and objectives

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  10. Helpful (1)

    "Booking.yeah"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Dublin, Dublin
    Recommends
    Positive Outlook

    I have been working at Booking.com full-time for more than 3 years

    Pros

    I think what I prefer in Booking.com is the multicultural atmosphere! People are humble, positive and open-minded. + There are great opportunities worldwide!

    Cons

    The average salary is quite low compared to the average salary (same area same market) and unfortunately there only few benefits / compensations (again compared to other companies, same size same area).

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