Cover image for Booking.com
Logo
See All Photos

Booking.com

Engaged Employer

Booking.com

Add a Review

Booking.com Reviews

Updated 30 Mar 2023

Verify your email to use filters. Having problems? Resend email
Found 6,711 of over 7K reviews
4.1
82% Recommend to a Friend
Booking.com President and CEO Glenn Fogel
77% Approve of CEO

Found 6,027 of over 7K reviews

4.1
82%
Recommend to a Friend
77%
Approve of CEO
Booking.com President and CEO Glenn Fogel
Glenn Fogel
2,007 Ratings
Pros
  • "Good benefits for an executive level(in 166 reviews)

  • "Cooperation with colleagues around the world(in 49 reviews)

  • Cons
  • "Low salary comparing to other companies(in 76 reviews)

  • "No one in particular to mention(in 65 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      Working for booking.com

      2 Sep 2022 - Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      booking.com as a company offer great benefits and work culture. Wonderful team spirit no matter what part of the world you are based in

      Cons

      I don't have any negatives

      Be the first to find this review helpful
    2. 4.0
      Former Employee, more than 3 years

      Good place to work if above entry level positions

      7 Feb 2023 - Outbound Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility and praised individuality, company culture and values, no stressful environment. Quarterly bonus system.

      Cons

      Little growth or career advancement opportunities, salary for this position below average, repetition of tasks, little benefits.

      Be the first to find this review helpful
    3. Join the Booking.com team
      See Our Latest Jobs
    4. 5.0
      Current Employee

      Relaxed and positive

      2 Apr 2022 - Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible, modern and positive working culture. The industry changes regularly and.never stagnates

      Cons

      Small local offices limit opportunities

      Be the first to find this review helpful
    5. 1.0
      Former Employee, more than 1 year

      Shocking

      29 Mar 2022 - Housekeeper in Limerick, Limerick
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly colleagues, work on own

      Cons

      Friendly colleagues, management was awful hours weren’t organised. Holidays were not organised. Hotel is ran poorly

      Continue reading
      3 people found this review helpful
    6. 5.0
      Former Employee, more than 5 years

      Great company

      31 Jan 2022 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company offers great package and culture

      Cons

      None off the top of my head.

      Be the first to find this review helpful
    7. 3.0
      Former Employee, more than 1 year

      Account Manager

      27 Jan 2022 - Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly team, good location, learning

      Cons

      No formal training, salary is okay

      Be the first to find this review helpful
    8. 4.0
      Former Employee, less than 1 year

      Good benefits and Nice culture

      30 Aug 2021 - Account Coordinator in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice people overall and nice culture

      Cons

      Not many progression routes overall.

      Be the first to find this review helpful
    9. 2.0
      Former Employee, more than 1 year

      Don't work here if you value quality

      2 Nov 2016 - Backend Software Developer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Booking.com is very diverse. I loved working with people from dozens of nationalities. - The on-site lunches were nice, but the food got monotonous after a few months. - If you're looking for a European visa, you might consider working at Booking.com, until you find a better job.

      Cons

      - Individualism is discouraged, despite lipservice to the contrary - Quality is a four-letter word - Nobody is permitted to take real ownership--everything you create is considered "public property", and may be disrespected or discarded accordingly - The company is making too much money for its own good. It therefore has no requirement to make good hiring decisions (focuses on numbers of employees rather than quality of employees), vetting ideas, etc. - I markedly and severely became a worse programmer after a year at Booking.com.

      Continue reading
      21 people found this review helpful
    10. 3.0
      Former Employee, more than 1 year

      Great company to work for.

      17 Nov 2016 - Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supportive management Plenty of ongoing training Autonomous role from an early stage Top business model and customer friendly service User friendly online platform coworkers and management always available and open to talking

      Cons

      Not many really, small bit more time could be spent on training the fundamentals of CRM usage and general management expectations and objectives

      Continue reading
      2 people found this review helpful
    11. 5.0
      Former Employee

      Fair Transparent employer

      9 Apr 2020 - Account Manager in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy to work as an AM as the company values fairness and transparency which means trust is easy to build with partners. Was really proud to work with Gillian as CEO. They value employees and offer many benefits

      Cons

      No healthcare even though colleagues in other countries have this benefit. CEO is no longer European but from the US so worried for workplace culture

      Be the first to find this review helpful
    Viewing 1 - 10 of 6,027 Reviews
    </>Embed

    Booking.com Reviews FAQs

    Booking.com has an overall rating of 4.1 out of 5, based on over 7,043 reviews left anonymously by employees. 82% of employees would recommend working at Booking.com to a friend and 71% have a positive outlook for the business. This rating has improved by 8% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 7% over the last 12 months.

    82% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.