Question 1

Is Booking.com a good company to work for as a Customer Service Guest Specialist?

Accepted Answer

Customer Service Guest Specialist professionals working at Booking.com have rated their employer with 3.2 out of 5 stars in 101 Glassdoor reviews. This is a lower than average score with the overall rating of Booking.com employees being 4.1 out of 5 stars. Search open Customer Service Guest Specialist jobs at Booking.com now and start preparing for your job interview by browsing frequently asked Customer Service Guest Specialist interview questions at Booking.com.

Question 2

Does Booking.com pay Customer Service Guest Specialist employees well?

Accepted Answer

Customer Service Guest Specialist professionals rate their compensation and benefits at Booking.com with 3.2 out of 5 stars based on 101 anonymously submitted employee reviews. This is 27% worse than the company average rating for salary and benefits. Find out more about Customer Service Guest Specialist salaries and benefits at Booking.com.

Question 3

How happy are Customer Service Guest Specialist professionals working at Booking.com?

Accepted Answer

11% of Customer Service Guest Specialist employees at Booking.com would recommend their employer to a friend. This rating has decreased by 83% in the past 12 months. Customer Service Guest Specialist professionals have also rated Booking.com with a 4.0 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.2 rating for culture and values and 3.0 rating for career opportunities.

Question 4

What are the top reviewed jobs at Booking.com?

Accepted Answer

Account Manager (723), Customer Service Representative (491), Customer Service Specialist (402), Customer Service Executive (265), Account Executive (228), Software Engineer (176), Customer Service (160), Credit Controller (117), Senior Account Manager (101), Customer Service Guest Specialist (100), Software Developer (92), Team Leader (92), Product Manager (70), Customer Service Agent (65), CSE (60)

Question 5

What are the pros of working at Booking.com according to real employee reviews?

Accepted Answer

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 646 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 582 reviews)); "Great place and colleagues that helped me throughout my internship" ((in 540 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 533 reviews)); "Salary is good and bonus (usually) is good." ((in 359 reviews))

Question 6

What are the cons of working at Booking.com according to real employee reviews?

Accepted Answer

"Management is bad very bad so so bad" ((in 478 reviews)); "Bad managers are very bad" ((in 264 reviews)); "Lack of company vision and poor leadership" ((in 102 reviews)); "Career opportunities are limited once you’re lower career level" ((in 67 reviews)); "• Blatant Favoritism within the office" ((in 61 reviews))

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