Wish I loved it but.....no. - Coordinator Booking.com Employee Review

2.0
4 Dec 2014
Recommend
CEO approval
Business outlook

Pros

- The end of the year party in Amsterdam for everyone in the company. - The company is growing and there is no end in sight. The CEO is very smart and is setting up some interesting things for the industry.

Cons

- The job you are hired for is not the job you will end up doing and the company fails to train you adequately for the transition. - Goals and Targets change radically from quarter to quarter so there is no way to adequately know if you will be getting your bonus that quarter. - Upper management is super cliquey and people advance based on who they are friends with, not on the merits of their skills. - Booking has frozen most of their hiring and is forcing their employees to move to their new offices across the country. They sell this as an opportunity and offer a "generous" relocation package but this has become the only way to advance in the company. Managers constantly imply that you are selfish if you want to stay within your own office and grow your career there. Additionally realize that people are willing to move if you provide good opportunities for them, not just the same job in some nowhere town. - Pay is low for the stress of the job. - Booking is moving to micromanaging your day by monitoring every phone call you make every day. I didn't get into this business to be measured on my sales volume. I got in it to serve the hotels and make sure they are making a good profit off of us (and us them). - HR doesn't care about the garbage or harassment that their managers do or say to their employees.

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Booking.com Response
11y
Yes, this is a changing environment as we try hard to manage our growth. A lot of thought is put into trying to minimize the impact on employees, but we need to get better. Thanks for taking the time to write.

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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