Pros
Some benefits (discounts and refunds), diverse environment, occasional freebies
Cons
The company has evolved into a quantity-oriented rather than quality-oriented one. All that matters is how many customers it gets, and the result is that us employees were treated like robots. The pressure is unbearable (which is also why I left) and the overall treatment is quite dehumanising. Forget about holidays, as you won't get to plan them anymore.. the company is the only one who decides when you can go on holiday, IF you can! Career development is almost impossible, unless you know the right people and unless you kiss those people's feet on the daily. There's no such a thing as merit recognition. Communication between employers-team leaders-management is basically non existent: orders are bestowed from above and those below are simply expected to obey.