Pros
The good people that are serving customers daily who are incredibly resilient and positive and some long serving team leaders who still haven’t given up hope yet!
Cons
The office is lead by an incompetent management team whose primary objective is to appear as if the site is actually contributing lots to the wider business. However the reality differs as the high attrition alone is an ongoing cause for concern along with the very many people related issues which stem from the working environment that has been created based on fear and intimidation. Bullying, discrimination, favouritism and harassment is a regular occurrence in London and the hr team in place seem overwhelmed with it all but try their level best. Quite frankly many of these issues should be taken further as it extends beyond a work related matter only especially the sexual harassment issues.
