Not what I thought - Anonymous employee Amazon Flex Employee Review

2.0
20 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible hours Don’t have to talk to people

Cons

I am a stay at home looking for extra income, so obviously this sounded like an awesome opportunity.....but it wasn’t what I thought. Chaos is one word to describe the pick up facility. They expect you to know certain things but if it’s your first time you could be terribly confused like I was. So if someone seems confused, being rude definitely does not help. They give you this rack with a good amount of boxes and want you to scan each one and load it up. Obviously this is going to take some time, and if you have a crying baby in the car wondering what is taking so long, it can add to your stress level. Also, when you are trying to scan packages with the app it and it takes forever and there is no one to help you, that also adds to the stress level. Also I wanted to deliver to packages south of Seattle, so when I saw the packages we all in Seattle that also set me off

Explore other reviews about Amazon Flex

5.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good time slots available from time to time

Cons

Cant think of any right now

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Get to pick your own blocks

Cons

Driver support is not helpful at all. You call with a question or an issue and they talk over you and say you can call back if you want. They are not friendly they are rude and no help at all. They over talk you and dont listen to the issue. Also the workers at the station are just as rude. I had a question and one worker told me didnt you train on your phone for that. I was like are you serious you cant answer my question and he walked away. Granted it was my fisrt time at that particular work station.

See reviews by: Helpful|Rating|Date|All