Bad customers service, no long term job - Anonymous employee Amazon Flex Employee Review

1.0
15 Nov 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, great pay

Cons

No live person to talk to if a customer say they didn't receive their package( pictures are taken) bad management, lack of communication between contractor(you) and Amazon flex support, no phone number to reach support to address an issue off road.

Explore other reviews about Amazon Flex

5.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good time slots available from time to time

Cons

Cant think of any right now

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Ability to work during hours of light traffic. Working independently. Beautiful scenery. Fair rating system.

Cons

Wear and tear on personal vehicle. Warehouse/check in associates can be rude. You may be required to return back to the station for no additional pay. The insurance they provide does not cover accidents. Pay has gone down. Limited block availability. Drivers restricted to certain zones now

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