Great team culture but management pay lacks transparency
Pros
* Great team culture during my time with the company. * Free staff meals. * Weekly cupping sessions that help improve coffee knowledge. * Opportunity to learn from experienced colleagues and industry professionals. * Good place to develop operational and coffee-making skills.
Cons
* Management salaries are often not significantly higher than barista salaries despite carrying substantially more responsibilities, accountability, and stress. * No guaranteed annual increment. Pay increases are performance-based and can take many months or even over a year to materialize. * Employee welfare can feel inconsistent. Staff recovering from accidents or injuries may face pressure to return to work before they feel fully fit, with concerns raised about extended medical leave. * Expectations and workload for management can be high relative to the compensation offered. * Long-serving employees may find that salary growth does not keep pace with the increased responsibilities they take on over time. * Communication around compensation, progression, and employee support could be more transparent.
