Question 1

Is Concentrix a good company to work for as a Customer Service Associate?

Accepted Answer

Customer Service Associate professionals working at Concentrix have rated their employer with 4.0 out of 5 stars in 359 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Customer Service Associate jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at Concentrix.

Question 2

Does Concentrix pay Customer Service Associate employees well?

Accepted Answer

Customer Service Associate professionals rate their compensation and benefits at Concentrix with 3.7 out of 5 stars based on 359 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries and benefits at Concentrix.

Question 3

How happy are Customer Service Associate professionals working at Concentrix?

Accepted Answer

81% of Customer Service Associate employees at Concentrix would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Customer Service Associate professionals have also rated Concentrix with a 3.6 rating for work-life-balance, 4.1 rating for diversity and inclusion, 4.0 rating for culture and values and 3.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at Concentrix?

Accepted Answer

Customer Service Representative (5472), Team Leader (1848), Agente De Atendimento (1628), Customer Service Advisor (1438), Customer Service Representative (CSR) (1282), Advisor (957), Customer Service Agent (748), Customer Service (639), Technical Support Engineer (635), Technical Support (621), Operations Manager (592), Content Moderator (550), Assistant Manager (538), Customer Advisor (432), Sales Advisor (407)

Question 5

What are the pros of working at Concentrix according to real employee reviews?

Accepted Answer

""Work from home module is good for today’s life style"" ((in 1262 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1117 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1103 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 895 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 840 reviews))

Question 6

What are the cons of working at Concentrix according to real employee reviews?

Accepted Answer

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2934 reviews)); "Bad management and not understanding managers" ((in 2072 reviews)); "Low pay and quite stressful" ((in 1222 reviews)); "Extended working hours" ((in 345 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 326 reviews))

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Clean workspace and timely salary, but poor management

Convenient access but limited benefits and rigidity

Job security, but low pay and bonuses

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