Concentrix Cstomer Service reviews

4.0

79% would recommend to a friend

(5 total reviews)
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Chris Caldwell

100% approve of CEO

58% positive business outlook

Reviews by job title

5 reviews
3.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good working environment with colleages

Cons

Schedule. Working hours, salary, on site

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Concentrix Response
1mo
Thank you for taking the time to share your feedback. We’re happy to hear you had a positive experience with the team and working environment. We appreciate also your input on areas where we can improve. While we aim to stay ahead of the market in terms of compensation and benefits, it’s always important for us to understand how our people feel and where adjustments may be needed. Thank you for your time and contribution to the team—we wish you all the best in your next steps.
4.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great salary and environment and you will have a great team

Cons

Transportation takes too much That you will end up working + Transport be 12 :14 hours And US people turn out not as smart as they seems on social media not all of them at least

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Concentrix Response
1w
Thank you for your wonderful feedback and for being a part of our team. We truly value the contributions you made during your time with us. It’s always a pleasure to hear from former game-changers like you, and we hope our paths cross again in the future.
4.0
28 Nov 2025

Environment

Recommend
CEO approval
Business outlook

Pros

-get paid on time -Medical Aid -Subsidized Transport

Cons

-If you do not meet target management will be on your neck -Amazon campaign, quite difficult to make commission -No holidays

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Concentrix Response
1w
Thank you for taking the time to share your honest feedback. We are glad to hear that timely pay, medical aid, and subsidized transport have been positive parts of your experience with us. We also hear your concerns regarding performance expectations, commission difficulty, and time off. We understand that when targets feel overwhelming, it can take away from the supportive environment we aim to create. We encourage you to connect with your Team Leader to discuss commission structures, and time off eligibility, as we are committed to ensuring a healthy work life balance. Your feedback will be shared with the relevant teams as we continue to improve how we support our game-changers. Thank you again for being part of Concentrix. We appreciate you.
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