employer cover photo
employer logo
employer logo

Computer Service Partners

Is this your company?

Computer Service Partners Reviews

3.4

66% would recommend to a friend

(17 total reviews)

William B. Riddick

72% approve of CEO

55% positive business outlook

Computer Service Partners has an employee rating of 3.4 out of 5 stars, based on 17 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Computer Service Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

17 reviews
1.0
26 Jun 2014
Recommend
CEO approval
Business outlook

Pros

Most of the other engineers were fun to work with because we were all in the same cesspool and knew we had to stick together to make it through each work day. The customers who knew this often were the ones sitting beside us at the end of the day drinking a beer with us.

Cons

- There are no training incentives. Training and industry certifications were required per job descriptions but all study time and learning expenses including exam fees were the employees responsibility After which the company reaped all of the benefits of the certifications. - Pay is 50% less than industry standard - Management is completely disconnected from the employees and don't care about the people. Money talks with this company. - Regardless of the situation, the customer is ALWAYS right and the employees made the wrong decisions and screwed up the infrastructure. Management never consulted with the engineers for the full story, we were constantly thrown under the bus. - The company was sold to customers as "only hiring senior level engineer" when in reality everyone who was hired was junior level at best. - Even though it was not written, management expected 60+ hours/week from each employee and anyone giving less was not looked upon as a team player - The value were WAY out of whack with any other decent company. Employees were looked upon as expendable and replaceable and a warm body was far more valuable than the knowledge, personality, and expertise that they brought to the table - The CEO gives the persona of being a church-going southern Christian family man to customers but behind closed doors is quite the opposite. He doesn't trust his employees, feels that work is more important than family time and expects work related decisions to come before family decisions. On-Call? forget about spending time with the family when you have to solve ALL issues single-handed with little to no compensation for giving up this valuable time.

1.0
29 Feb 2016
Recommend
CEO approval
Business outlook

Pros

It's a paycheck, co-workers, insurance

Cons

Management is consistently setting staff up for failure because there is always more work than there is people. Having to work 60+ hours a week to just barely stay afloat with the workload. No Work/Life Balance

1.0
7 May 2014

Too much management; Engineers need training

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employees overall have a good attitude. Training is offered and cost is reimbursed when certification exams are passed.

Cons

Employees at engineer level need additional training. Management needs to provide better leadership and structure. No one is held accountable at any level. Management has undertaken way too many internal initiatives that have resulted in confusion.

Viewing 1 - 3 of 17 Reviews

Glassdoor has 17 Computer Service Partners reviews submitted anonymously by Computer Service Partners employees. Read employee reviews and ratings on Glassdoor to decide if Computer Service Partners is right for you.