9 Jun 2026
CLIMB Works Reviews
3.7
66% would recommend to a friend
54% positive business outlook
CLIMB Works has an employee rating of 3.7 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have a good working experience there.
Reviews by job title
32 reviews
5.0
4 Dec 2025
Recommend
CEO approval
Business outlook
Pros
I absoulty loved working here. Great people, so much fun, and money isn’t bad if you’re getting tips
Cons
Fun job for when you are in college but not a lot of growth past that!
5.0
15 Oct 2025
Recommend
CEO approval
Business outlook
Pros
You WILL form lifelong connections with your coworkers and even management after spending a season working here. Company provides housing and encourages people from far away to apply to work here Great work environment Fantastic taco truck nearby Great location - close to downtown Gatlinburg and provides incredible views of the Great Smoky Mountains Guest interactions are almost always lovely. The kind of people who go ziplining tend to be the outgoing and adventurous sorts, so you're always guaranteed to have some interesting conversations on the lines! The guests were one of my favorite parts of the entire job.
Cons
While incredibly friendly, management is also incredibly strict - they have to be when peoples' lives are in your hands while zipping them 200 feet above the ground. You can have fun, but you have to get the safety down perfectly every time. It's not as hard as it sounds! As mentioned above, job is inherently risky. You're properly connecting people (and yourself) to lines and zipping them many, many times a day. You cannot make a single mistake ever. Hours can sometimes drag if it's a particularly hot day or if you get guests who are terrified. Tours tend to take two hours, and since they're only separated by short time gaps, there is a LOT of pressure to keep things paced perfectly - not so fast as to catch up with the tour ahead and not too slow as to force groups behind to wait for you. This is harder than it sounds when muscle memory is only part of the job. Keeping guests corralled, engaged, and safe absolutely affects the pacing, especially if they're scared.
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