Axrail Reviews

2.5

33% would recommend to a friend

(38 total reviews)

35% positive business outlook

Axrail has an employee rating of 2.5 out of 5 stars, based on 38 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

38 reviews
1.0
6 Apr 2025

Even if you are desperate, you are better off elsewhere.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Teammates are helpful and supportive despite being constantly overworked. Decent tech stack that’s relevant for real-world experience: If you’re using this as a stepping stone.

Cons

BEFORE YOU JOIN, PLEASE READ HERE. I would have given the rating 0 if I could. Micromanagement is constant. Don’t expect any real trust to do your job. Policies change all the time, depending on whatever mood the boss is in that day. Hybrid work is just a nice word. You’ll be expected to be available all the time, no matter where you are. There’s no respect for personal time. You’ll still get messages on weekends, during leave, even when you’re sick. Took 2 days of medical leave in a whole year and still got questioned like I was abusing the system. Commissions and incentives aren’t guaranteed. Management can take them away whenever they want. You’ll be overworked and underpaid, even though the company is doing well. You can raise the issue of lacking resources all you want, but nothing changes. No new hires, just more work dumped on whoever's still around. There’s no proper SOP. The process changes whenever the boss feels like changing it. If you ever push back or question anything, especially with partners like AWS, get ready for some pagro from your managers. Management says they’re open to feedback, but only if you agree with them. Your manager won’t support you, even when something clearly isn’t your fault. New ideas aren’t really welcome unless they match exactly what the boss already wants to do. The work culture is built on stress, ego, and blame. You’re paid for 9 to 6 but expected to reply anytime, even late at night. And somehow, they’ll still try to convince you this is all completely normal. Overall? Dysfunctional, demoralizing, and not worth your time or energy.

1.0
3 Jul 2025
Recommend
CEO approval
Business outlook

Pros

* Steep learning curve — you’ll learn fast because you’ll have to * A few genuinely kind colleagues who’ll help you navigate the chaos * Lots of exposure to different tools, clients, industries, and responsibilities

Cons

* Toxic culture - In just 7 months, 6 employees voluntarily resigned, wiping out an entire team. Instead of acknowledging this, management together with some AWS folks spun a story that people were let go due to performance (without any evidence to back this up), or that the roles were being “automated.” Oddly enough, they’re still posting desperate LinkedIn job ads to backfill those same roles. These “truths” have been shared within the AWS partner ecosystem, damaging the professional reputations of former employees who made sincere efforts to contribute to the company’s growth. The situation reflects a culture more focused on saving face than taking accountability or supporting its people. * Management is more focused on looking good to AWS than building a healthy business. Expect some creative number-inflating exercises. * Management claims to welcome questions, but when you ask, they either ignore you, get annoyed, or make you feel incompetent — even if the information was never shared with you. * Emotional manipulation is a management tool here. Daily phrases include: “You’re ruining your career” or “This is going to be escalated” - all framed as motivation. Curious about the management style? Watch the OceanGate documentary on Netflix. It brought back memories for me. * Expect to work beyond office hours and be available constantly * Pay is probably going to be bad. Incentives can change at any time — and usually do. The structure makes it hard to actually earn them. * High attrition rate — team members keep leaving, and their workload gets dumped on whoever is left, with no slowdown in pace * AWS “partnership” – Working with some AWS stakeholders can be highly stressful. The relationship often feels one-sided, with constant pressure to meet their expectations — regardless of feasibility or impact. You’ll be working with multiple AWS contacts, each with different KPIs, and you'll be expected to bend over backwards to help them hit their numbers — sometimes at any cost. When they say dance, you're expected to dance for them. There’s little room for mutual respect or collaboration. And unfortunately, your manager won’t advocate for you — they’ll side with AWS every time.

1.0
19 Jul 2025
Recommend
CEO approval
Business outlook

Pros

It’s clear that management is making a concerted effort to improve the company’s public image, with significant initiatives aimed at enhancing Glassdoor reviews and promoting the business through well-crafted LinkedIn video ads. However, the reality within the company often feels quite different from the polished marketing. The company benefits from a steady flow of referred opportunities from AWS, in part due to leadership’s past connections, particularly from their time at AWS Singapore. However, despite these opportunities, a major issue persists: the team is understaffed and overburdened. The company relies heavily on a small group of talented individuals to meet customer expectations, without expanding the team to match the growing workload. What’s particularly frustrating is the disconnect at the leadership level. Senior management often avoids dealing with frustrated customers, instead passing the responsibility onto account managers and pre-sales teams who are already stretched thin. While management hires skilled people capable of delivering results, they fail to provide the necessary resources or additional hires to keep up with the demand. This creates a cycle of stress and frustration, which impacts the well-being of employees and ultimately affects customer satisfaction.

Cons

A major issue with this company is the significant gap between the expectations set by management and the reality faced by employees. The company, much like a small business trying to compete with larger enterprises, aims to impress big customers but lacks the systems, resources, and strategic vision to meet those high expectations. The result is that employees are constantly expected to deliver high-quality work, often at the level of industry experts, but are compensated far below what that level of work deserves. It’s as if the company is trying to compete in the big leagues while offering little in return, which places immense pressure on staff to over-deliver despite being under-resourced. This creates an environment where the value of employees’ work is not reflected in their compensation or support. As a consequence, the quality of deliverables often suffers, with projects rushed or incomplete due to unrealistic demands and a lack of support. While management may be focused on impressing large customers, it’s the employees who bear the brunt of these inefficiencies, and ultimately, the customers are left with less-than-ideal results.

Viewing 1 - 3 of 38 Reviews

Glassdoor has 52 Axrail reviews submitted anonymously by Axrail employees. Read employee reviews and ratings on Glassdoor to decide if Axrail is right for you.