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      Zillow

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      Client Service Representative Interview

      3 Feb 2017
      Anonymous interview candidate
      Denver, CO

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      Application

      I applied online. The process took 2 weeks. I interviewed at Zillow (Denver, CO) in Dec 2015

      Interview

      I was contacted by a recruiter for a phone interview during December 2015. I had a very positive and pleasant conversation. Although I ultimately did not continue with the process, which would have been a 1:1 meeting with a recruiting coordinator, due to the hours of the position not fitting my schedule, I left feeling extremely positive about the experience. I applied for a different position recently in February 2017. Although the position was already filled by the time I had applied, the recruiter still let me know that. This recruiter is a breath of fresh air compared to other recruiters out there at larger companies. I would like to give a shout out to this recruiter, Alex Modisette. She has been extremely professional and has given me such a positive image of the company! Her follow-through is really unique and she has a warm communication style. Overview of the position information was provided over the phone, along with salary and benefits ($35,360, bonus potential bringing it to the 40-41k range, available to work 5 out of 7 days/week with flexibility to work 40 hours between 6am-9pm on a rotating basis, with the schedule changing each month, training for the first week M-F in a classroom setting, 3 weeks PTO, $75 for gym membership and commuter benefits, growth opportunities).

      Interview questions [1]

      Question 1

      Discussion about customer service experience and why do you want to work here. It was more of a conversation than rapid fire questioning.
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