I was sent a really nice email from asking if I was available to do a phone interview. I was delighted that I had the opportunity to even interview at Your Favourite Story, as they really do some amazing work. The interviewer called around half an hour late, no apologies, was completely disinterested and one of the least personable people I have had a conversation with in my brief 24 years of existence. So much for Account Director. Have not heard back. Sadly this is why recruitment agencies exist.