I applied online and literally within 5 minutes I received a call from the in-house recruiter Diana. I was then given a quick overview of the job along with some personal questions and some technical questions. The phone screening took no longer than 15 minutes. The next step of the interview process was to complete a personality test which lasted 90 minutes. After I completed the personality test, I was given a call the following day regarding an in-person interview. The in-person interview started with Anne, the CEO, then Danny, the hiring manager, and finally Tom, the COO. This whole in-person interview process took around 3 hours with questions that regards your past I.T. experience, customer service skills and of course technical questions that challenge your knowledge.

I was contacted by a recruiter from my Indeed resume. The initial phone screen was approx. 20min. After that I had to complete an online assessment. I was given a call the next day to setup a 2 hour Skype interview. Finally they flew me out for an in person interview. The whole process took less than 10 days, and I was thoroughly impressed by the speed of their recruiting process. For the in person interview, it was a technical/fit assessment by would be direct managers. Then there was a conversation with the COO Tom, which was the most challenging part. Tom will probe and test your knowledge, but it's an interesting conversation and I learned some new things. The whole interview process was only about 3 hours, but time was limited by flight constraints.