The interview experience for this Customer Service role was professional from start to finish. The HR screening served as a helpful "vibe check" that set a positive tone for the process, even if it wasn't the deciding factor in the final result. This was followed by a take-home task with a flexible three-day completion window and a subsequent presentation to the group manager. The process moved quickly and concluded with detailed, constructive feedback, which was a significant highlight. Given that the job listing has remained active for two months, it is clear the team maintains a high bar for new hires/graduates. Prepare this like a Google interview may help, although I am not sure if they will pay more then tech company For a Customer Service case study, I would recommend revising both Product Design (PD) and Data Analysis (DA) type questions. Unlike other APM which has general focus on product sense, this process requires a hands-on approach and an understanding of the industry.