I applied online. The process took 3 weeks. I interviewed at Walmart in Jun 2018
Interview
The hiring process is long and it takes 3 weeks. There are 2 interviews. In the first interview, they ask about you and your previous experiences and how you performed in those jobs. In the second, its a group, you are introduced to Walmart culture and values and you are given a scenario-based upon their values and you have to solve the scenario as a group by mentioning step by step instructions.
Interview questions [1]
Question 1
What was the worst situation you were able to handle between a customer service repesentative and how?
You place your application online, and in most cases just call the store a few days later. Afterwards, some team leads want an in person interview, some will just do a simple call to check availability and go over what the job entails. Afterwards, you do a background check and start your job.
in person interview mostly happen. you will be asked some questions related to previous experiences and mostly customer services. interview usually take 30-45 minutes sometimes more if they invite you to participate in a group interview.
Interview questions [1]
Question 1
ask about your previous experiences related to customer satisfactions?
I was called in after submitting my resume and me and the hiring manager just went through my past experience to see if it aligns with what they were looking for.