I applied online. The process took 2 days. I interviewed at Walmart in Aug 2011
Interview
I first applied online. I endured a series of personality test type questions (which characteristic is more like you...). I didn't hear from them for months so I figured they had found other people for the position. About 4 months later I received a phone call from a customer service manager. It was about a 20 minute phone interview asking me a series of situation questions (tell me a time when you....and what was the outcome..). She also threw in a few personality type questions like (when you are faced with a disappointing situation how do you manage to stay positive). After that she told me to come in for a "group interview". I have not yet went to the group interview but I will update ASAP
Interview questions [2]
Question 1
Describe a time when you went above and beyond your role
I applied online. I interviewed at Walmart (Ottawa, ON)
Interview
A group interview was done after I applied, and they called me to let me know where the interview was. They were professional and straight forward. They put everyone in a room together and they asked about your experience and how you handled and resolved a difficult situation in the past.
Interview questions [1]
Question 1
Tell us about a time that you handled a difficult situation. How did you resolve it?
10 min interview asked about past experiences and languages I could speak availability for closing and weekends and time per week very easy going and fast very friendly and nice
I applied in-person. I interviewed at Walmart (Idaho Falls, ID) in Feb 2026
Interview
The interview process for a customer experience role at Walmart was straightforward and focused on both customer service skills and cultural fit.
After submitting my online application, I received an email within about a week inviting me to complete a short assessment. The assessment included situational judgment questions about handling customers, teamwork, and problem-solving.
