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      avatar
      Schrottwolf
      5.0★Compensation and benefits

      Customer Service Manager II Interview

      11 Oct 2012
      Anonymous interview candidate
      Lewisville, TX
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at WM (Lewisville, TX) in Sept 2012

      Interview

      I was called in for a second interview and was given positive feedback upon departure, I was told as I was leaving the second interview that I should expect a call back by the end of the week. I sent a "thank you" email to my interviewers who quickly thanked me in response and again stated that they would be in touch shortly. 5 days after the 1 week time frame that was given to me in the second interview, I sent a friendly email to the recruiter that contacted me for the interviews and she told me, "Hold tight! We will be in touch." As of 2 weeks later, I have still heard nothing and I just discovered that they have posted the same job today as a brand new posting. Horrible communication! So unprofessional and inconsiderate.

      Interview questions [1]

      Question 1

      I was led on and they never gave me the common courtesy of an update of my candidacy after I wasted hours of my time on phone interviews, multiple telephone calls from their recruiter and 2 in-person interviews.
      Answer question
      2