I applied online. I interviewed at United Healthcare Group (Phoenix, AZ)
Interview
the interview process was a bit lengthy, which is understandable. it's been a few years so I dont remember a lot from it but yeah. great interview process and offer was great but I did not accept the offer because of the things I've heard about this company.
Other Customer Service Representative interview reviews for United Healthcare Group
I applied online. I interviewed at United Healthcare Group (New York, NY) in Nov 2025
Interview
Simple and straightforward. Consisted of a 30 min phone call screening, after which if the position was for a bilingual rep, you would do a language assessment, followed by an in person interview.
I applied online. I interviewed at United Healthcare Group
Interview
Interview was done by reading the question and record yourself answering. I was extremely nervous but I didn't need to rerecord although I wish I had taken more time. Still waiting to hear back it's been 2 days. Wish me luck!
Interview questions [1]
Question 1
Name a situation where a customer was upset and you went above and beyond to sole the issue
