I applied online. The process took 2 weeks. I interviewed at United Airlines (Santa Barbara, CA) in Jul 2023
Interview
I had an initial phone call interview on a Tuesday, and then had a phone call back by the end of the week, Friday. I complete drug screening and Pre employment paperwork by the following Tuesday. I got a email confirmation Monday to schedule my in person orientation day.
Interview questions [1]
Question 1
Can you tell me about how you made a customers experience better?
One round online multiple choice, one round zoom screening. The second round screening included two individuals. Next, they went onto to screen one final candidate in person. These were the only steps beyond the submission process.
Interview questions [1]
Question 1
"Describe a time when you went above and beyond for a customer"
Conducted interviews with future employees with hiring managers one on one. Asked you a few questions based off work situations. The hiring managers are wonderful and very quick process. Offer you job on the spot.
Interview questions [1]
Question 1
What was a time a customer was upset and you fixed the situation?